Apartment Savvy Chicago

So I had a very positive experience with Apartment Savvy. I had seen about 5 apartments, nothing was nearly meeting our expectations and I was getting very depresed and nervous about moving to a new city. We were refered to Apartment Savvy by a friend who had previously used their service and made an appointment for the following day after being blown off by another agent and seeing some sub-par apartments (granted we weren't in the highest rent range but were definitely not on the low end). We were only in town for two days so we were glad that when we got to their office, several agents got involved with trying to find us an apartment we'd be comfortable with and could call home. After maybe an hour and a half, we saw an apartment that the manager had suggested we go check out. It was great. But as I said, we were leaving that day and wanted to make sure we got everything taken care of because we were moving in two weeks later. One of the other agents had good relationship with the owner and got him to drive over an hour down to this city on his day off just so we could get everything taken care of. I REALLY appreciate everyone's help at their office. more

I'm relocating from NY to Chicago. I flew to Chicago late March to make an appointment with Apartment Savvy to get an apartment. At first, they seemed great. There was no sales pressure, I liked my agent, and she showed me three apartments within my requirements, one of which I LOVED. I went back to the office, filed all the paperwork, and they said there would be no problems, and they would call if there were any. I also made sure they knew that I was from out-of-state, and that I needed to have an apt. lined up before I left for the weekend, and they said, ""No problem."" This was Friday. Saturday afternoon rolls around, and I haven't heard from them, so I call to make sure everything went through okay. There's a major problem. The apartment falls through because THEY screwed up information about pets, and I wasn't about to give up my cat. I run back late afternoon on Saturday and another agent takes me to three more apartments. I made sure they double-checked the pet policy. I found another one that I liked even more. I go back, fill out the paperwork, put down a deposit, and they say, ""There will be no problems."" I fly back to NY only to find out two weeks later that it isn't going to work out because they, again, mis-filed paperwork. I was livid, especially because I was planning on moving to Chicago May 1, and now I had to push everything back a month because by then, it was too late for any May 1 apartments. Thank god I have family in Chicago because they went out with Apartment People and found an apartment for me. I faxed them the paperwork, and two days later, everything was good to go and I'm signing the lease today. So now, even though I'm homeless for a month (my lease in NY ends in May), I feel better knowing I have a place. Pros: Nice agents Cons: Everything else, especially the processing dept. more