Andy Mohr Hyundai

In addition to the long wait time, staff made no mention of needing to do recall service, and didn't provide the inspection report at the end of the visit. more

The repair performed should have been done, before delivery on 6/2/15. more

As always, great service, efficient, timely. more

I have purchased four Honda's from Andrew Ludwig, best salesman ever, at Stephens Honda and have really enjoyed the experiences over the years. Keep up the good work. more

We just purchased a 2010 Honda Civic LX Sedan from Bloomington, IN Honda. Josh Chastain was our salesperson and we appreciated how there was no pressure in purchasing a vehicle. We were allowed to take our time browsing and that was important to us. We also liked how Honda has all their vehicle information on the windows unlike some other dealerships in the area (not fun to have to ask a salesperson the basic details of each car you are possibly interested in). Chris Miller was also helpful with notifying us when the Civic was available to test drive (we expressed interest in this vehicle before it was listed on the lot). I've always had a much more pleasant experience at a Honda dealership than any other dealership! I plan to be a loyal customer! more

just bought honda crv bob burckes the salesman professionel knowledgeable friendly not high pressure just gives your options good experience really like the car also he followed up after the sale to see if we had any questions or needed any help more

Everything about my car search and buying experience was delightful. Mark Winters was knowledgeable and helpful with absolutely no pressure. I test drove in April and didn't buy until June, and that schedule worked fine for me and for Stephens Honda. If you want a Hyundai or Honda, you should go to Stephens. more

Stopped by Stephens just to look. I'd been contemplating trading for some time but I couldn't find what I wanted/needed in my price range. Bob Burckes was the salesman who helped me. What a patient man. Test drove & test drove some more. No pressure, no pushing (this car might not be here later......). He let me make my decision in my own time. Got a good deal, respectfully treated & Bob & everyone we dealt with hustled to make it a great experience. Bob's cked with me more than once since the sale to make sure I'm still happy driving the car, reminding me of the free car washes available & that he's there should I need anything. Good job, Stephens! more

My experience with the salesman was great. The finance manager great. Even a salesman that was not mine was overly helpful. Thought I got a pretty good deal and was pleased except for the amount on trade in. Went to pick up the car sign papers etc. Everything was set and ready to go. I had applied for financing online and was pre approved. It said to print the page and you will get a gift from Stephens Honda. It was a $50.00 Gas Card which was supposed to be presented during the finance process. Gave the paper to the finance manager and he was not sure what to do with it because he had never seen one before. So he passed it on to the GM who came into the office threw the paper on the desk and said he was not going to honor it.I questioned why and his response was I did not make anything on this deal. I matched a price from Indy and I am not going to do it. Nowhere on the paper did it say that if they matched a price they would not honor it. His response was to turn away and walk out th more

I had the worst experience at this place. The salesman never tried to work with me on the deal. He never turned in one offer and my last offer was $1500 from asking price as long as they would certify the car. The only thing they seemed to know to do is say "I don't think that will work". They actually told me I needed to get serious on my offer. Offer was $2000 down, only taking $1000 for my truck, and $1500 from their asking price. They kept saying the car was in perfect condition but was going to make me pay to get it certified. This place is worse than any Joe Shmoe Wreck-N-Sale. Do yourself a favor and avoid this place! There are so many other dealers around this area that are actually legit. Notice how many BAD reviews there are compared to the lone good one. There is a reason. more

The Stephens Honda service dept. is top notch!! Mike, Shawn and Erin always greet me by name, which is very impressive. From routine oil changes to major repairs I have always been kept in the loop and provided realistic time and cost expectations. I have owned many Honda cars and have taken them to many other dealers and Stephens is by far the best. Taking my car to them does not make me feel like I'm going to the dentist! more

We had the worst experience at Stephens Hyundai, with the service department. We dealt with Keith, the service rep, Kyle McCune, the service manager, and Mark, the general manager. The clutch on our 2002 Hyundai Elantra gave out at 32,000 miles. Kyle convinced me to have the car towed to their dealership, because he said he might be able to do something for us, under their much-vaunted bumper to bumper warranty (the car is still under warranty). We waited an entire week, during which we were alternately lied to, lectured, and then finally duped. Keith repeatedly told us the clutch broke because of our bad driving habits and because there was a "mouse nest" in it. Kyle, when pressed, admitted that there was no evidence that the clutch had been abused. He was surprised to hear about the "mouse nest," which he then explained was a technical term for "debris." Mark, the general manager, when I asked him, admitted that he had never heard the term either. At the very least, their c more

I wanted to trade in an 1996 infiniti G20 sedan with only 60k on it and the rep only offered me 3k dollars when the kbb was over 6k. That made me somewhat displeased since I atleast want a resonable deal on my trade in if I'm about to take the plunge on a car. I was displease to say the least. They also would not budge on the interest listed in the daily hearld ad. They said that my credit does not qualify! That is nonsense , I have never been denied credit ever and I have multiple plantiunum cards and my credit score is over 700. I can't recommend somewhere that gives almost no money for trade ins and denies credit to good credit individuals. PROS: Cars CONS: salesman, policies, trade ins more