Ambassador Dog & Cat Hospital

Place cares and price is fair more

I wish I would of done my homework and read all the reviews and maybe my dog would be a lot better today. I took my pet because he had some sort of infection on his paw. They (Dr. Kim) gave my dog anesthisia, cleaned him up, prescribed antibiotics and bandage him up. The visit cost me $270.00 and I was told to bring him back in three days. Three days later, I brought my dog back for what I though was going to be a bandage removal. Instead they (Dr. Kim) changed the bandage and the assistant brought him back and said he needed more time to heal. As I'm trying to leave, I was told that I had to pay $35.00 for the bandage. I payed but when I got home y realized that it was a little steep for a bandage change and call to speak to the doctor. The secrectary answer and said that the doctor was busy and that she will pass along the message to call me. I explained to her that I though it was very unprofessional of them not to even show me the wound and tell me about the extra charge. I also explained that I though that the visit should have been considered a follow up and that the bandage should be covered under the first visit. The secretary said that she noted my complaint and that she will tell the doctor (Dr. Kim) to call me back. I received a call about an hour an a half later from the secrectary telling that the doctor said that the bandage needed changing because the wound was not healed and that charge stands. I was told to call Monday and file a complaint with someone else there at the office. I removed the bandage three days later thinking my pet would be healed only to find the bandage soaked in blood, the wound still open and swollen. I went ahead redressed the wound and being 8:00 pm, I will take me dog to someone else. Please take the time to read all these complaints, there're real. Please go to Yelp review and see the reviews for this place and make your decision then. Love your pets and dont fall for the ""bring your pet on this day and save half of"" special, you'll pay more at the end. more

They watch my dog when i am away, walk my dog every day, and have actually become friends through the process. They are wonderful! And anyone would be lucky to have their pet taken care of by them. more

My cat Chairman is always in good hands when I take him here whether it's for a follow up, shots, exam, emergency procedure or grooming. more

Professional. convenient, somewhat timely. very helpful and nice more

I AM TAKING MY PET TO DR KUMAR FOR LAST 15 YEARS, HE IS GREAT AND HONEST VET. HE SAVE MY DOG'S LIFE 2 TIMES. THANK YOU DR KUMAR more

I am taking my pets to this hospital for last 35 years.My pets always recive best care at this clinc. I board them there when I go out of town, I know they are in best hands. more

Very passionate doctors: I recently moved from another state, my cat was very sick with urinary blockage, I don't know but to do, looking for a vet , one of my friend mentioned about ambassador, they save my cat. Thanks again ambassador more

I took my dog in on sunday my reg. vet was closed]for an infected paw.turns out it was an imbedded foxtail.he had it removed,got meds and bandages and is doing fine.we got in right away,the man at the front desk was really sweet and i was so happy there was a sunday option for us. b/c of the negative reviews i probably wouldn't go here for an emergency again but for the basics it is good and reasonable. more

The staff seems to know what they are doing and answered all my questions no matter how silly it seemed. They are also very patient and work diligently to help everyone when the waiting room is packed more

I had to take my dog, Valentino, there for emergency services in January and it was my first time. Although the prognosis for Valentino was heartbreaking, the doctors and staff were professional and courteous. more

Everytime I go this hospital, I am very happy with their friendly service. It was thankful that they open 7days a week. exam room clean and neat. Doctors are really friendly and professional. When My dog had an accident on sunday I am almost panic because i couldn't find any dog hospital near La crescenta unitil open 4 pm. while my dog examed x-ray at ambassador dog and cat hospital front staff gave me tissues and a cup of water and doctor ( even i didn't know she was doctor) came to me to explain my dog be ok and hugged me. I am really relief there is Ambassador dog and cat hospital. more

just had a great experience here. It was a Sunday and so most of my go-to vet options were closed. A friend mentioned she recently took her cat to Ambassador and had a good experience so I decided to give it a try: they're open from 10-5 on Sundays. We got there at noon and were seen by 12:15. The front desk staff were friendly and present. The waiting room was remarkably clean. Both the vet tech and the vet were engaging and warm. Because the cat I brought in to be seen was recently adopted from a shelter, the vet waived her exam fee and only charged us for the prescriptions. She even provided enough of the Rx so that in the event that the other feline in the house came down with the same symptoms, another trip to the vet would not be required. Amazing. more

Thanks Dr. Kumar for your recommendations on Fabio's new diet. Now, thanks to you, Fabio is getting all the vitamins and nutrients he needs. Fabio went from a picky eater to a happy go lucky bird. Not only is he more energetic and healthier, but his colors and feathers as beautiful as ever. I will refer you to anyone I know, your recommendations were right on! You clearly are an expert in your field...thanks so much! more

It's hard to find a place where they care about the pets and not the money. Excellent service, the staff is great and the vet she's awesome. They are organized, friendly, and helpful. They open Sundays, we got there at opening time and they had several patients waiting. We had an emergency our pup had diahrrea real bad, take him there, we didn't wait long; the medicines worked wonders. He's happy and recovering, 100% reccomended. more

Excellent, Everyone one of your employees from the front desk, the doctors and the assistants that bring out and take in our pets Thank you more

Thanks Dr. Kumar for your loving and professional care for our newest family member! We appreciate you and your staffs' genuine concern for all our pets for the past 10 years. We have always felt like we have been treated as part of the Ambassador Dog & Cat Hospital family. Its so reassuring to know that we don't have to worry when we leave our dog for medical treatment or a boarding stay. Thank you so much! more

I felt very happy with your service. more

I think the world of Dr. Kumar . Not only does the dr and team at Ambassador Dog & Cat Hospital provide the best veterinary care possible, but also unmatched personal service and of course lots of love! I trust you with my most precious posessions...and refer all my friends and family to Ambassador Dog & Cat Hospital. Thanks so much to all of you! more

Dr. Kumar, thanks for making my life easy when it comes to bringing Luke in to the see you! Although, I think he may have a crush! I am convinced it's a crush . . . or those treats are doggone divine! But how could any four-legged creature resist? In all seriousness, thanks for providing Luke and me the finest. most complete pet care available . . . with a lot of love. I have seen a lot of vets in the past and your genuine love and care is truly rare. more