I've had auto insurance through Allstate for quite some time. I think they are okay for car insurance. Recently, I was involved in an accident and they did not give me a rent a car while my car was in the repair shop. I was pretty disappointed with this, especially because the accident was not my fault and my car was in the repair shop for an entire week. Ever since that incident, I have been shopping around to find a company that would treat its customers better.