Ackerman Security Systems

My system was recently installed by Ackerman. James came and answered all my questions about it. Kudos to him and Ackerman Security. Pros: null Cons: null more

My system was recently installed by Ackerman. James came and answered all my questions about it. Kudos to him and Ackerman Security. more

Notice all the headings like... BRIAN for Ackerman was awesome! These are from employee's under a "suggestion" from management if they want to keep their jobs. How many honest reviews have you read on the internet that mentions people by name. Makes you wonder why they need the good press... Ignore the reviews that mentions peoples names, and you are left with, well, a bunch of bad reviews. Beware of Ackerman Security. Although they do monitor well, they will try and sell you add-ons at very high prices. For instance, a panel that you can get over the internet for $95.00 they will chard $310, and then $170 per hour to install. Their "protection plan" is a joke. Check the fine print.. It does not cover wires or sensors... You wont find that out until you need it. Also want to leave them? You cant because your contract will autorenew, making leaving a costly experience. Check out their competitors, they dont require contracts and charge a lot less. Pros: null Cons: null more

Notice all the headings like... BRIAN for Ackerman was awesome! These are from employee's under a ""suggestion"" from management if they want to keep their jobs. How many honest reviews have you read on the internet that mentions people by name. Makes you wonder why they need the good press... Ignore the reviews that mentions peoples names, and you are left with, well, a bunch of bad reviews. Beware of Ackerman Security. Although they do monitor well, they will try and sell you add-ons at very high prices. For instance, a panel that you can get over the internet for $95.00 they will chard $310, and then $170 per hour to install. Their ""protection plan"" is a joke. Check the fine print.. It does not cover wires or sensors... You wont find that out until you need it. Also want to leave them? You cant because your contract will autorenew, making leaving a costly experience. Check out their competitors, they dont require contracts and charge a lot less. more

The technician who came out yesterday was fast, efficient, knowledgeable and friendly. I am already enjoying my Ackerman experience and will certainly refer them to others! more

The technician who came out yesterday was fast, efficient, knowledgeable and friendly. I am already enjoying my Ackerman experience and will certainly refer them to others! Pros: null Cons: null more

We had J. Thomas from Ackerman Security install our system. His patience, kindness, and considerations were very much appreciated. True professional! more

We had J. Thomas from Ackerman Security install our system. His patience, kindness, and considerations were very much appreciated. True professional! more

I am always quick to speak up in complaint when I think a company has not lived up to its potential in serving the customer. I realized I should be just as quick to recognize and applaud a company who gives us exemplary service. Both Gloria and Greg at Ackerman Security have the knowledge, experience, and desire to provide excellent service. When I call Gloria, she responds quickly, identifies the problem, and in most cases proceeds to solve it herself. If not, she forwards my concerns appropriately and consistently follows up. Gloria is always prompt in returning her calls. On technical issues she often amazes me with her knowledge. I very much appreciate those times when I am not so right (i.e., wrong), she has never been anything but courteous. \r \r We have worked with Greg since our first system was installed. His technical expertise is without question. In those instances where my request is ?out of the box,? Greg always gives it thoughtful consideration and comes up with a wo more

I am always quick to speak up in complaint when I think a company has not lived up to its potential in serving the customer. I realized I should be just as quick to recognize and applaud a company who gives us exemplary service. Both Gloria and Greg at Ackerman Security have the knowledge, experience, and desire to provide excellent service. When I call Gloria, she responds quickly, identifies the problem, and in most cases proceeds to solve it herself. If not, she forwards my concerns appropriately and consistently follows up. Gloria is always prompt in returning her calls. On technical issues she often amazes me with her knowledge. I very much appreciate those times when I am not so right (i.e., wrong), she has never been anything but courteous. \r \r We have worked with Greg since our first system was installed. His technical expertise is without question. In those instances where my request is ?out of the box,? Greg always gives it thoughtful consideration and comes up with a wo more

We recently sought a home security system with a new installation and chose Ackerman Security over Linder Security. This 100% due to Ackerman?s tech, Ken?s, professionalism, product knowledge and ability to listen to customer needs. The difference between Ken and the Linder representative was dramatic. Ken identified our needs, explained the benefits, and helped us understand the system. The Linder rep didn?t fully understand his products, wanted to sell us something we didn?t want and took a week to get back to us with his proposal. Ackerman was an easy choice, and we?re glad we made it! more

We recently sought a home security system with a new installation and chose Ackerman Security over Linder Security. This 100% due to Ackerman’s tech, Ken’s, professionalism, product knowledge and ability to listen to customer needs. The difference between Ken and the Linder representative was dramatic. Ken identified our needs, explained the benefits, and helped us understand the system. The Linder rep didn’t fully understand his products, wanted to sell us something we didn’t want and took a week to get back to us with his proposal. Ackerman was an easy choice, and we’re glad we made it! more

I am so grateful for Ackerman. I had to make some changes to my account and they were great. The man I spoke with on the phone demonstrated superb professionalism, especially with the exhausting matter I?m currently experiencing. What exceptional customer service!! more

I am so grateful for Ackerman. I had to make some changes to my account and they were great. The man I spoke with on the phone demonstrated superb professionalism, especially with the exhausting matter I?m currently experiencing. What exceptional customer service!! more