A Better Tripp Moving & Storage

id: 27797275
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5400 Mitchelldale St Ste B1
Houston, TX 77092

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(713) 266-8348
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Reviews
( 80 )
( 11 )
( 2 )
( 3 )
( 4 )

Best

Worst

The crew that carried out the move did an excellent job and we would have been happy to recommend them if not for the sneaky way the company increased their charges at the last mi...

Moving from Houston to Avon, Colorado 10/18/2011

Another moving company recommended that I contact 'A Better Tripp' since they did not provide service to Colorado. The in-home visit to set the price was perfect, the movers were on-time, pleasant and professional, and the entire move went without any problems. A great experience and moving was not as hectic and stressful as I feared it would be. Highly recommended! more

A Better Tripp move 9/15/2011

Overall very good performance. All movers were professional and well mannered. more

Finally... Movers You Can Trust To Do A Great Job! 9/7/2011

This company is outstanding. Honest, ethical, punctual - all the things you hope a business could be. Had a great moving experience because of Dave Tripp and his staff. These guys know what they are doing - not one thing damaged or broken in an interstate move of a large household. I would highly recommend this company to anyone and gladly use them again. more

Fine if kept up to the words "better" 9/2/2011

I wrote every item down on a piece of paper to be picked up. Because a stranger (not me with whom you had contracted) said they don't want the bed, they left the bed. I should have been called to ask. It cost us several hundred dollars more just to get the bed. I am so disappointed in your service. This is my second experience with you; the first was great; there will be no third. Actually I deserve some refund to help cover the cost of getting the bed WHICH WAS ON THE LIST. more

Quality Customer Service 9/2/2011

Recently moved with A Better Tripp...the movers showed up on time and were very freindly, polite and expeditious. We were able to keep in contact with them during the entire move. One of our items was broken during the move but we received the replacement with no hassles in less than 1 week. I highly recommend this company and look forward to working with them in the future. more

Almost Good... 9/2/2011

I ordered two trucks and 4 men (Rennal, â??Shortyâ?, Jorge, and Lupe). The crew was on-time, polite, and quick. Fantastic! However, the Sales Rep (Renee) was quite rude. When the crew arrived they gave me an estimate that was 50% more than what the phone rep (Renee) quoted (6hrs verse 9 hours). Two days prior, I had provide Renee a comprehensive moving inventory list (100 boxes, 30 bags, yard tools, furnitures, etc..). I can understand if itâ??s 1 hour off, but 3 hours! So I called Renee to explain the situation, â??Why did you give me a quote that was so way offâ?¦.â?. She said thereâ??s no way she can provide an accurate quote. Then the next sentence was, â??..Do you want me to call off the move?â? Wow! She very well knew I wasnâ??t in the position cancel. Regardless, an apology from her would have been good enough for me, but I got a slap in the face. I plan to move again within 6 months when we buy our new home. I really like the crew, but Iâ??m not sure if I want to talk to your sales rep again. My feedback will be posted on Yelp, Google. Regards, -James more

It really WAS a better trip! 9/2/2011

A positive experience in every regard.... the movers showed up as scheduled (and called 30 minutes prior to their arrival to let me know they were on their way), packed and prepared everything with great care, worked hard and delivered everything safely to my new home. Not ONE thing was lost, broken, scratched or otherwise damaged. My furniture was all wrapped in blankets then wrapped in shrink wrap then taped. These guys are true professionals, reasonably priced, and hard working. They've earned my trust, my future business and my recommendation. more

the best 8/22/2011

thank you for taking such good care of my possesions! I loved that you wrapped up each piece of furniture. Your guys worked quickly and efficiently. Moving has always been traumatic for me but your company made it soooo much nicer, Thanks so much for providing an excellant service. If anyone ever asks you will be the only one I recommend. Kathryn Stuart more

Almost perfect move 8/8/2011

This was a bit of a complicated move picking up one set of furniture out-of-town and taking it to Houston and picking up another set of furniture for storage and placing the out-of-town furniture in the in-town-to-storage furniture's place. The young men (2) were very courteous and prompt. All went well until the in-town-to-storage furniture was being packed. A large piece of glass that covered the long buffet was broken. I was standing there and heard it. It did upset me. But the owner promised to make good on it. Since it was going into storage for I do not know how long, probably a year, I felt it could be taken care of. I have not pursued the results of that, yet. more

Recent move from Tomball, TX to the Heights 8/3/2011

Everything went so well. My husband and I weren't organized but these guys were. Nothing was damaged, they took apart large items like a swing we had in the back yard and reassembled it for us at the new place. I can't recommend them highly enough. more

Review about A Better Tripp Moving 8/2/2011

I had a good experience with this company my moving from Houston (TX) to Miami (FL) arrived in perfect conditions. The guys were very friendly and they did a very good job. I recommend this company for a safe moving experience. Thanks more

If you move a lot you'll know what I mean! 8/2/2011

There is an excitement of moving to a new location and the fear of actually moving! Have no fear with A Better Tripp. From the first phone call to the delivery, these folks could not be nicer, more efficient, more professional. I was especially impressed by the integrity of the men who came to pack my boxes and load the truck. Some furniture was in a storage unit packed t the ceiling. Carefully and without complaint, the men manuvered throught the unit stacking and restacking to get just the items for this move. I wish that I had found A Better Tripp sooner for earlier moves. I would definitely use them again and recommend them to friends. more

Great Company and Move! 8/2/2011

These guys were fast, friendly, and took care of all my furniture professionally. No worries about anything being broken. Highly recommend! more

The two man crew worked quickly and efficiently... 7/15/2011

The two man crew sent to help move items from our garage to an apartment for our daughter worked quickly and efficiently. They even stopped by Sam's to load a mattress and by my husband's warehouse to get a sofa, then off we went to the apartment. Everything was delivered in good condition. They made the entire process seem simple. more

A Better Tripp 7/10/2011

A Better Tripp did everything they promised to do for my move. The crew arrived on time to pack my stuff in Houston, and they unloaded it reasonably quickly in Philadelphia. My moving consultant, Renee, was very helpful despite being very busy during the peak season. The only downside is that you'll pay a bit extra for their reliability. I don't have a problem with that, but I know price is always a concern. I also would've liked the delivery date to be a bit more firm, but I understand that things get busy. I also wasn't very concerned with when my stuff arrived, too, so perhaps that's why they didn't give me a firm date. Overall, though, I'd highly recommend them. more

Absolutely awesome 7/7/2011

This is the third time we've used A Better Tripp, and I have nothing but positive things to say about them. This was our biggest move yet: we needed two full moving trucks. Besides emptying our house (much of which was very haphazardly packed) then also had to drive by a separate storeroom and unload that as well. They had to do all sorts of random extra stuff to get everything done...like disassemble and reassemble our son's bunk beds so that it would get through the stairs, plus move a bunch of random potted plants I was worried about. And they moved FAST... they even ate lunch during the drive in between the houses, just so they wouldn't have to take a break. I love these guys! more

A Better Tripp truly is for moving 7/7/2011

The company provided great service throughout the process. The estimate was easy to understand. The moving boxes and packing materials arrived a month early as requested. One crew moved cubicle panels and assembled them in the new location two weeks before the actual move. The crew showed up 15 minutes early on the day of the move. The lead explained the order and how the printers and glass furniture tops would be packed, and then the crew started. One office building had only a hydro-lift from the basement to the ground level and the other had a regular loading dock. Great service by both the cubicle crew and the moving crew, and especially Renee, who did the estimate and held our hands. more

Moving a baby grand piano 7/6/2011

Using an iPad & a google search is how I found out about A Better Tripp. After reviewing their website and reading the testimonies I contacted them to move my late mother's 100 year old baby grand piano from NC to Northern VA to my sister's home. Has to be one of the best decision made. Great folks to work with setting up the move and the crew was nothing short of awesome. They loaded in the morning and it was set up by late afternoon! I know I'll have more estate moves to make, but don't have to worry about whom to choose! This is a great bunch of people and worth contacting for a special move and probably a lot more! --ChrisR more

great move across country 7/6/2011

I had a great experience. Movers were very accomodating. They ran late but they let me know so I was aware of the situation. Excellent staff in office as well. more

Jessica 7/6/2011

I had a fabulous experience with them! The movers on both ends were friendly and efficient. I was a bit apprehensive at first since I usually use major moving companies for my moves, but after my experience with A Better Tripp, I will definitely be recommending them to anyone and will use them again for my next move! more
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