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Businiess name:
Nicole Bridal & Formal Shoppe
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Review by:
citysearch c.
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Review content:
*NOT WORTH THE RISK* I purchased my wedding gown from Nicole Bridal and with my date less than a week away, I'm so unhappy with my dress. If you're looking for a cookie-cutter, as-is, take your money and run kind of shop - then by all means, Nicole Bridal is the shop for you. But if you're looking for a consultative, advisory and personal experience to find the most perfect dress for your most important day - keep it movin' ladies, you're running a big risk. I mistakenly chose this vendor to do the alterations (the gown is a sample size 10) and they (miserably) FAILED in educating me about the structure of the gown and advising me on how the final fit would look. While they can't be blamed for a short coming within the designer's choice for the construction of a dress, they should be 100% accountable for communicating and guiding the bride-to-be on how the final product will appear. Actually, when I stated this during my last, very frustrating, unfruitful attempt to fix the problem, one of the shop owners, Marina, actually stated ""we can't possibly tell each person every little thing about each dress"". Oh. REALLY? Ummm, because that's kind of what you do. That statement sealed it for me right there - that's the gist of this shop. If anything, if you can't find the dress of your dreams anywhere else (which you can), I think they would be good enough to simply buy the dress from but take it somewhere else for alterations - somewhere trusting and competent. Communication is key is this process and there just isn't any there. There is also no flexibility in resolutions for an issue either - with a GLARING issue with my dress, they weren't even open to refunding me a penny - not even the alteration fees I paid. This is abhorrent since the issue with the dress is something that I did not have the experience to foresee -but they did. And said nothing. I've never been married before and this is my first time going through this process - I could not be more sad. This is honest and sincere advice - the best thing you can do for yourself (your fiancee, friends and family) is to reduce your level of stress and one of those ways is avoiding Nicole Bridal. You DON'T need a disappointing surprise for your big day. Take it from me - I won't feel beautiful and elegant on my wedding day, I'll feel sloppy and uncomfortable. And the only thing worse is that they could have found some creative way to resolve the situation but you what they say - where there's a will, there's a way. There is no will here - take your hard earned money somewhere else.
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