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Businiess name:
Nino's
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Review by:
citysearch c.
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Review content:
HORRENDOUS service! I can't believe this place is still in business with the way they treat patrons. Went here for a 9-month-pregnant friend's birthday with a group, and the restaurant couldn't handle it. Took an hour to get my first glass of wine, and didn't get my second glass until our check arrived. Service was sloooooow all around, but what really pushed me over the edge was that we were told AFTER the single check was brought that the restaurant ""doesn't do split checks."" I spoke with the manager, asking him to work with us, since our group was not informed of this prior to our meal, but he made no attempt to right the situation. It took us another 45 minutes to go through the bill and figure out who ordered what food and drinks, calculate the tax and 20% (!!!) mandatory group gratuity, and then wait for our server to run all the cards. By this point, our sweet pregnant birthday girl was exhausted, and the manager NEVER came up to apologize. I was so shocked that I sought him out on our way out the door, and explained my frustration. All I got was a shrug and a ""Sorry."" I will never return, and would not recommend this place to my worst enemy.
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