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Businiess name:  Honda of Serramonte
Review by:  citysearch c.
Review content: 
All was fine until it came time to get to the paperwork. I told him about my bad credit as soon as we shook hands outside but that I could/would put 50%+ down to make it work. He said ""no problem"". and said they had 50 cos they go thru. He wanted to do the credit app right away & I said sure. Then he comes back & says I need a co-signer. I said what happened to the ""no problem"" 10 min ago. He tried to blame his boss & came back 10 minutes later with a 70-75% down payment. I said that seems high but is acceptable and do-able - but why the deception re the co-signer? I either need one or I don't - right? Probably had to do w/ his loan origination commission.\r \r Then he wants to talk $. I said give me an out-the-door # & we can go from there. He refused. He said whatever price we figure will not include tax, license, smog, paper prep, etc. I said no way. I'm not going to let you nickle and dime me for 3 pages of BS. Figure out the price and we can go from there. After 10 minutes of psuedo explanations, he finally said he'd give me a # and I immediately said ""again, why the BS?"" I began to find it pointless to explain business ethics to a used car salesman. I told him I wasn't interested anymore in his version of a transparent & honest business deal.\r \r He was dishonest & predatory in the way he handled everything. I pointed out my 100% honesty from the start & the # of ways he'd lied & tried to make the transaction opaque. I told him he gave used car salesmen their rep & if I would get my car thru another Honda dealership on principle. \r \r He said ""fine, go ahead then"" (verbatim), got up and walked out on me. ALEX GRINBLAT - He sabotaged a deal that he knew was handed to him by the ""new guy"" who I happened to be a friend of a friend of. He tried a range of tactics to corner me into a bad deal & I just got sick of hearing his BS. I went there w/ the $ & desire to get a car then/there & only found a 22 y/o vulture. \r \r There's ALOT more but I'm limited by word count....

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