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Businiess name:
Stellar Management Co Inc
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Review by:
citysearch c.
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Review content:
When I renewed my lease Stellar management increased my rent by $100 and requested $100 in additional security. I placed a $100 check in the mail, and was contacted by Stellar later to tell me that the check had never arrived. I told them not to deposit the first check should it ever arrive and placed a second check in the mail. They told me they would deposit only one check. \r
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When I looked at my bank statement a while later I saw that both checks had been deposited. I immediately called Stellar and explained the situation. They told me that $100 would be transferred from my security account to my rent account. A month passed an no action had been taken on the part of Stellar Management. I called again and was told to write a rent check of $100 less than my rent and the difference would be covered by the additional security. I did so. \r
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My next bill showed $100 outstanding balance and $50 late fees. I called again, and explained the situation again, I was told this time it would happen, just to write a check for my full rent and not worry. My next bill showed $100 balance, plus 2x $50 late fees. The preceding happened multiple times. \r
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At various times I asked to speak with supervisors, always ended up speaking with a different person. Was told many times that no one at Stellar management would do what I said had happened (I find it offensive to have a third person tell me that someone else did not tell me what I heard them tell me). I was also threatened and insulted by various employees of Stellar Management. \r
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One full year later the matter has still not been resolved (I have been told that it is resolved perhaps 6 different months). Stellar is now holding more than 1 months rent (illegal), and I have little hope of getting back any of my security deposit without having to do a serious amount of work. \r
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Also see reviews at google (average rating of about 1 with 17 negative reviews and 1 positive review), yellowbot and stories at ripoffreport (one of them mine).
Pros: not singularly responsible for global warming?
Cons: dishonest, rude, unresponsive
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