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Businiess name:
Jackson Gail N Md
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Review by:
citysearch c.
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Review content:
This has been horrible. I'm 7 months pregnant and hoping to find a new Doctor. AT MY LAST VISIT:\r
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- After waiting an hour, was seen by the Nurse not the Dr. I was dehydrated from throwing up the day before. Nurse went to get the Dr. b/c she felt I needed to bee seen by her & the ENTIRE OFFICE STAFF WAS GONE! She pages Dr. Jackson who says ""She was called away on an emergency."" Where was the rest of the staff?\r
- So the Nurse says, ""Well let me see if they have your urine test results."" She couldn't find the urine sample. IT HAD BEEN THROWN IN THE TRASH CAN - UNOPENED!!!!\r
- She comes back and is upset & apologizing. Then goes through my chart and informs me my glucose test was almost borderline. THOSE RESULTS HAD COME IN A MONTH EARLIER! WHY was I not informed of this?\r
- When Dr. Jackson calls back to tell me she was called away, she says to come back Friday for make sure I've gained weight. I call the office the next day to confirm. I ask them if they know what happend with my urine sample - why it was in the trash can. The girl is stuttering - reaching for something to say and says, ""Well we pulled it out and retested it. Your ketones are really high."" I ask what that means. She says, ""Well that's why we are retesting you on Friday."" I said I thought it was to recheck my weight (I had been throwing up.) She says ""We just want to make sure."" Make sure of what? And when I confirm the 2:00 time, she says to be on time b/c they close at 3. Sure - can I be seen on time?\r
- I really don't appreciate that if I don't know what questions to ask, I'm not going to get the information that I need.\r
- I don't appreciate waiting an hour, when people who arrived AFTER me were seen BEFORE me.\r
- My very first visit there should have been a clue. When I called to confirm, the staff had forgotten to get my records transferred over. Should have been my first clue.\r
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DO NOT RECOMMEND. It's your body, your life, YOUR BABY. Don't chance it.\r
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Pros: Close to my house.
Cons: Office Staff, Wait Time, Need to know the right questions to get answers.
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