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Businiess name:
Sho Gun
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Review by:
citysearch c.
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Review content:
Me and my family went there to eat last night (April 14th). There was no wait which was good. I wanted to use my sharing spree for the hibachi grill since my husband or stepson doesn't like sushi so I asked the host if we could, she said yes and walked us to our table. The food was ok, a little salty and the chef didn't seem thrilled to be there. He did like 2 tricks, I've experienced better. When the bill came I gave our waitress my sharing spree (coupon) and she told me we couldn't use it on hibachi. I explained to her that I asked the hostess about that and she told me it was ok. Our waitress went and got a manager (I'm assuming thats who she was) The manager proceeded to tell us that she apologizes for the hostess mis-informing us but she could not honor the coupon. I explained to her that the reason we chose to sit in the hibachi section was because we were granted permission to use our sharing spree there. The manager rudely said, ""if you woulda read the sharing spree, it says it's for sushi and drinks only"" Well DUH!!! That's why I asked if theyd honor the dang coupon for hibachi!! Needless to say, she never honored the sharing spree, refused to fix what was promised to us, rudely walked away and THEY were the ones at fault. Horrible customer service, food wasn't that great, and our chef was not impressive AT ALL!!
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