Home > MA > Allston > Business Services > Rental & Leasing Bus... > Boston Flat Rate Mov... > Report a problem
Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage you to read through our Terms of Use before filling report with us.
After careful review, we may remove content or replace a content warning page before viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal in nature or feels invasive. Please note that Judy's Book is a provider of content creation tools, not a mediator of content. We allow our users express their opinions, but we don't make any claims about the content of these pages. We strongly believe in freedom of expression, even if a review contains unappealing or distasteful content or present negative viewpoints. We realize that this may be frustrating, and we regret any inconvenience this may cause you. In cases where contact information for the author is listed on the page, we recommend that you work directly with this person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms of Use, please complete the following short form.

Businiess name:  Boston Flat Rate Movers
Review by:  citysearch c.
Review content: 
They don't even deserve 1 star, except the drivers helpers were very good at moving the items. As the previous reviewer stated, all the bad reviews are true. I was given a quote, which was accurate at the time. Once the furniture was loaded and transported back to Boston, they would not unload the truck unless I prepaid. That wouldn't have been a problem except they added 2 more hours to the bill. We went back and forth with the office, wasting 30 minutes. I was assured that they would ""reconcile the bill"" once the more was complete and rebate the additional $200 I had to pay. Office then tells me that an hour from the pick up destination in RI to Boston was considered LABOR. We were totally ripped off. 2 hours of travel time only counts to the pickup destination, and then at the end returning to their location. All time inbetween is considered LABOR, even if an hour of it was travel. Original estimate was $400, final charge $600, with NO rebate. 40 more minutes disputing paying the additional 2 hours, when only 45 minutes was left to unload. Complete ripoff of student movers. They stood outside and closed the truck until I agreed to sign the authorization to pay in full, even though it was 2 additional hours that they hadn't worked.\r NEVER would I use them again. Contacting Better Business Bureau next.\r \r MA Dept of Utilities--Transportation Oversight Division--Complaint Process\r If you have a complaint against a tow company, intrastate household good moving company,* bus company, or transit agency, please submit a written complaint to the Department's Transportation Division. \r In your written complaint, please include your name, address, daytime phone number, a complete description of the complaint, and any actions taken to resolve it thus far. Also include all pertinent documents, such as tow slips, bills of lading, claim forms and/or correspondence relating to your complaint.\r You can send your written complaint by U.S. Mail, fax or email to:\r Massachusetts Department of Public Utilities\r Transportation Division\r One South Station\r Boston, MA 02110\r \r * Complaints against interstate moving companies should be submitted to the Federal Motor Carrier Safety Administration.

Reasons for reporting (512 characters left):
 or  Cancel