Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Jewel House Inc
|
|
Review by:
citysearch c.
|
|
Review content:
It started with the wrong cut of stones being put in the ring that my fiance had created for me. No problem, human error, we were told it would be no problem to have this fixed. Of course they carelessly tried to force in the wrong cut of diamonds in the wrong settings in front of us and after our protest to this ridiculous endeavor they acted disgruntled and reluctantly admitted that a new ring would have to be recreated. We were promised it would be done within 10 days. Long story short, we were given the run around on every phone call and did not receive the ring back for four weeks! Keep in mind that we have already spent a great deal of money on this ring and we are to be married in less than six weeks. We get the ring shipped to us, no paperwork, no certificate of authenticity, and immediately noticed the ring looked twisted and the settings were off. We have the ring immediately appraised and find to our horror that the diamonds have been downgraded and there is porosity in all of the prongs (holes) which will cause the ring to lose its stones. The band was pinched and tweeked, the settings were crookied, one diamond was longated while another one square. The ring was a montrosity. We immediately returned it to them and as we have lost all faith in their abilities to deliver a quality ring, we demanded our refund. They have done nothing but argue and refuse responsibility. Not only have they refused refunding us the thousands of dollars spent but they refused to even recreate a ring when that would be the only way to correct all of the careless mistakes. We have no ring, I have had no engagement and we are out 4500.00. Be warned to stay as far away from any company that cannot stand behind their work and policy to satisfy you with quality work. And dont be taken with verbal promises, get everything in writing and dont sign anything that says no refunds! Or just save yourself a lot of money and grief and don't buy from crooks!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|