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Businiess name:
The Westin St. Francis San Francisco on Union Square
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Review by:
citysearch c.
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Review content:
Average hotel in an excellent location (if you like to shop). Staff was OK. At the end there was a discrepency on our bill and we disputed. The front desk was VERY RUDE. Didn't have time to argue b/c we had to catch a plane. Rooms are very noisy. Could hear horns/buses throughout the night. Fitness center was good. Service in the bar was awful. If I came back to SF I'd try my luck with another hotel. Concierge was very nice. They bought us an appetizer at a local restaurant one night.
Pros: location, concierge desk
Cons: front desk, service, noise
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