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Businiess name:
Bombay Brasserie
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Review by:
citysearch c.
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Review content:
Last weekend, me and some family and friends (17 people) went to Bombay Brasserie to celebrate my cousin's college graduation. We had called ahead of time and made reservations. They had also called us back the day before to confirm our reservation for 17. When we arrived, the table they had for us only had enough chairs for 12 people. So, I went to the manager and let him know that there weren't enough chairs for all of us. He told me that that was all the room they had, and that we would just have to ""squeeze in"" five more chairs. There was no way that all 17 of us could squeeze in and sit comfortably. So, we went back and asked him why he didn't tell us when we made the reservation that there was not enough room for a party of 17? We also explained that if we knew this would be a problem, we would have made reservations somewhere else. To our astonishment, he then proceeded to say in a rude tone, ""Well, then why don't you guys go somewhere else!"" I couldn't believe it! There was no way that we would be able to go anywhere on a Saturday night with a party as large as ours. Finally, after about 30 minutes of just sitting there, he added a small table to the end of ours, which only sat 3 more. All of this really put a damper on our night of celebration. No matter what the food tastes like, service like that will ensure that nobody in our family will ever return there!!
Pros: location
Cons: Horrible customer service
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