We've had the Yuen Lui family plan for about 4 years now and had used the Bellevue location for years. After our favorite photographer left that store, we decided to try the Redmond location since it's closer.
I was less than impressed. We had multi-generational pictures done with our then 8-month-old and my parents who were visiting from the East Coast. After a very warm sitting, we sat down in the waiting room to wait for our proofs.
They brought them out, and they were *all* completely over-exposed. They wanted to reschedule us for the following week for re-takes; however, my parents would no longer be in town, and just getting everyone coordinated and beautiful (especially with kids) is a feat. I was adamant about getting the photos retaken *that* day, and they finally acquiesced and also, after more irritation on my part, did not count that particular sitting against our plan.
We did end up with beautiful photos in the end, but only after holding my ground and asking them what they'd do for me.
Unless you just can't get to the Bellevue Yuen Lui, I would avoid this location.
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