Poor Customer Service: I was in there a few days back (at the Cary location) when I had questions about some products I was going to buy. The phone rang and the sales person STOPPED helping me to help the person on the phone. When he was done, he was ringing up my purchase when the phone rang again....so he STOPPED helping me to help the person on the phone. When he was done, I told him that I still had questions about these items before I bought them. I was asking him questions when the phone rang again. I told him that I was here BEFORE the phone call and that he can tell the person to call back and he should continue to help me first. He said the phone calls are important. So, I left, went to BEST BUY and bought my stuff there and got my questions answered. Yeah, I paid a little more at BEST BUY than at Intrex...but I was treated like a valued customer there. Well worth it!!
more