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Editorial review from Citysearch - Review by citysearch c | Lowe's Foods

Lowe's Foods

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Editorial review from Citysearch 6/23/2012

I have been ripped off by this place twice. There may have been more times I haven't caught. The first time they gave me a full refund for the product and the second time when the same thing happened they only refunded me the difference, so they're policies don't stay the same either apparently. When you purchase something on sale, on your receipt it won't say the sales price.... they cleverly write the original price (for ex. a bottle of wine @13.99) and then a subtraction sign with how much you saved (ex. - 5 in savings). I should have had more than the $5 in savings. I was charged 8.99 when the price of the iten was 6.49. This has happened twice to me. I think it's very deceiving to not put the price you were charged on your receipt. It's easy for a person to look and think, ""good, they discounted me because it was on sale"" when in actuality I should have had $8 off of the purchase. They need to be consistant in their customer service also. Why 2 different responses for the same problem? Bring your service somewhere else. more
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