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Are You Kidding Me? - Review by citysearch c | Zena Day Spa & Nails

Zena Day Spa & Nails

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Are You Kidding Me? 8/30/2011

So, the spa isnt a bad place, its not exactly the CLEANEST either, may i say. Look, if your going for a massage, its the best there. Ive gone there twice, and ive only gotten massages from Kelly. Shes the only one i trust. That Lauren, is just WOW. She is so fake. She laughs at ALL of your jokes. Its like she only does it for the tip. The hair stylists are amazing. Olga is my PERSONAL favorite, she is so sweet and just friendly. A couple of the employees seen suspicious to me. They always speak a different language, as if theyre talking about you. Im not putting the place down, im just letting people know what is like. OH, and let me tell you, that "ZENA" is not professional. I asked for a cup of water during my pedicure, and one of the ladies said ,"K." At a usual place, they would be like ,"Yes Ma'am," And when they gave it to me, she just put it down and looked at me. No smile, no wink, just a plain face and walked away. Its like the girls there are moping everywhere and they get paid for doing .... NOTHING. I see them sitting, talking to their friends. I left and i said,"Have a good day everyone!" And all of them just fake smiled, and got back to their conversations. I Picked up a magazine, and i saw the date from it was FEBRUARY 3RD. It is August currently, and when i checked the rest, all of them were from March or May, I mean seriously. If i had to choose, I'd say my favorite people there are Olga & Kelly, they are just friendly, and hospitable. I'm not saying ALL of the employees are bad, but some of them need MAJOR work. Its not the best service, but its also not the worst. My overall experience on a scale of 1-10, is 4. more
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