I made a reservation online at least 4 days in advance for a moving truck. This place called me the DAY BEFORE I was planning on moving to tell me they no longer had a truck available.
Empty apologies from the store. I asked about my credit card charges and he said I would have to call and cancel my reservation! Excuse me? Aren't you the ones who are not able to supply the truck?!?!
Never again will I do business with them. Sticking with Penske, and should have all along. With 'customer service' like this it's a wonder how this company has been in business so long.
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