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Worst experience - Review by citysearch c | The Bridal Boutique

The Bridal Boutique

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Worst experience 4/19/2011

I ordered my wedding dress there with no problem. Thankfully when it came to the alterations for the bustle for the trail, they added a hockaneyes instead of a button. Who in their right mind would add something to small to hold something so heavy. As for my BM dresses 3/5 of them live in NY and NJ. Now I got them down here to get measured to get their dress. Mind you I was thinking that they only need to come down here one other time to try on the dress and then take them home, well the dresses came in a week early and I took my sister to try on the dresses and it was 2 sizes to big. I got pissed because when they were measuring her, they insisted that she was a size 18 and we told them to order a size 16, now some of the workers didn't even bother with us, told us that there is nothing that can be done about it and rolled their eyes and walked away. After that I took my wedding dress out from the store because they still had to steam the dress and I didn't trust them after what they did with the BM dresses. Their customer service is less than good... more
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