I purchased the Groupon six laser hair removal treatments at Amber Skin Clinic & Day Spa in Winter Park, Florida. My friend also purchased one for me as a gift. After I received my first laser treatment, the receptionist staff harassed me about leaving a $32.50 tip for the service. They went on to say that I’m required to pay that amount for each of my six visits. I was literally outrage because nowhere in the Groupon did it state a mandatory tip of $32.50 per visit for a $178 service. When the staff realized that I wasn’t going to pay the $32.50, they stated that I can tip at my discretion. I returned for my 2nd treatment today and the lady that performed my laser treatment started harassing me regarding not leaving a $32.50 tip last month during my treatment. She was very rude, unprofessional, and argumentative and stated that I have to leave a $32.50 tip. When I told her that I wasn’t going to leave a $32.50, she rushed me out of the treatment room stating that she will never do a Groupon again. She didn’t even complete my treatments. She opened the door while I was still half-dressed and someone was standing in the receptionist area looking at me with my shirt off. This is the most horrible service that I have ever experience in my life. It’s completely unreasonable to mandate a $195 tip on a $178 service. Gratuity is a tip for services rendered and is at your discretion based on the level of service, it’s not mandatory. PLEASE DO NOT SUPPORT THIS UNPROFESSIONAL BUSINESS SCAM. I WILL LIKE MY $178 DOLLARS BACK FROM THIS GROUPON.
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