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Wonderful customer service! - Review by citysearch c | Rebel Hill Florist

Rebel Hill Florist

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Wonderful customer service! 3/29/2011

I wanted to send a very special floral gift to a very special relative, and since I live nearly 2,000 miles away, I did an internet search for the best florist in Nashville. Several businesses showed up but one impressed me the most...Rebel Hill Florist. They were named in a Best of Nashville survey and one or more of their designers had recently been honored for their work. I used their toll free number...how easy and convenient not to mention gracious of them to have one...and I spoke to one of the nicest sales associates ever! She listened to my request offering suggestions and even explained the different price categories using furniture sizing...a small arrangement would fit on a night stand, a medium size on a coffee table and so on. I told her that I wanted something colorful and unique and long lasting and left the design and selection to the experts. I received a call from my relative on the designated delivery day and was told that the arrangement was not only exquisite but it was huge! I also received a delivery confirmation via e-mail just as promised. I can't tell you how happy this experience made me! I visited the stores' website and they have actual photos of inside their shop. It is exactly the type of business I would frequent if I lived in Nashville. In this day and age of impersonal internet shopping, the wonderful staff at Rebel Hill made quite an impression on me and my relative too...this was her first experience with this shop too...but she told me it will not be her last since she will now use it for her gift and personal needs. I can't say enough nice things about this florist and I too will use them exclusively for future purchases. I saw that they have lots more than just plants and flowers for sale...I am really impressed with everything about this florist and I highly recommend them to all...this was southern hospitality and then some. Thanks Rebel Hill...you have a fan in Arizona!!! more
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