I had high hopes for this massage. The lobby is attractive and the front desk was very professional. However, this was the worst massage I have ever paid for so I am glad that I got it through Groupon. Here are my complaints:
1. The massage was after an aromatherapy steam. I had to bring the robe into the steam room so it was damp when I left and was taken to the massage room. Neither the massage room nor the massage bedding was warmed so I was shivering. Great start.
2. The massage therapist did not ask what areas I would like her to focus on. When I brought it up myself (early on in the massage) and asked her to spend some time on my TMJ, she said that she would not have time. (This was an hour massage and we were not more than 10 minutes in.)
3. In the middle of the massage, she sprayed my feet with something cold without telling me first. I assume that is a hygiene precaution but it could have been either warmed or I could have been warned first.
4. She dribbled cold massage oil on my back at one point. Ack! Again, no warming or warning...
5. She put a hot, wet towel on my back for a few nice moments but when she removed it, I was chilled again. Would have been nice to transition back to a warm blanket.
6. She yawned loudly about 6 times. I know I wasn't entertaining but....
7. There were other people talking loudly outside the door. (The music, however, was nice.)
8. Her technique was not pleasant. I don't know how to explain this better. You just know it when you feel it. I am willing to concede that this is a subjective area but I have had a fair number of massages over the years and this was neither relaxing nor therapeutic.
9. When she massaged my hands, her fingernails kept poking into my palms. Never had that happen before.
10. You know how a good massage ends with some kind of relaxing transition? Not this one. She went from deep rubbing to out the door in less than 30 seconds at the end. On the plus side, she left me a glass of water.
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