When you pay $500 for a facial (which is supposed to last an hour and a half but lasts less than an hour), or $80 to have your eyebrows shaped, you are entitled to expect polite service. Royal fees, royal treatment. This was not my experience at Christine Chin's spa, where the diminutive owner felt compelled to lecture me on the value of her time, warn me about 10 times during the visit that she will charge me for follow up appointments that I miss without canceling, or if I show up late, warned me that if I ever touched my eyebrows she'd be very upset, and told me that from that point forward I had to punctually go see her instead of bothering her with excuses like oh, my child was sick or oh I had to take my dog to the vet. I have never been back--I prefer to spend my money somewhere where they say thank you. Granted, the microderm abrasion left my face looking and feeling like a baby's behind, but there are other spas that do them just as well, charge similarly, but treat you well. If you have any sense of dignity, this place is not for you.
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