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Lots of promises - never deliver - Review by citysearch c | Equinox East 85th Street

Equinox East 85th Street

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Lots of promises - never deliver 7/30/2010

I was a member a few years ago at another location that at the time had just opened up in midtown. That club was pretty nice, not crowded, and had equipment that was maintained as promised - probably only because the location was new.\r \r I left Equinox because my new employer had a corporate deal with another (unnamed gym). Since then, I moved to Carnegie Hill, and Equinox and David Barton Gym seemed like the only reasonable choices in the neighborhood. \r \r I was won over originally by all of the promises at this Equinox location, but in fact, I found the sales people to be extremely rude and pushy, and they were not at all welcoming about letting me try the club before putting down thousands of dollars (for what would have been my paid-in-full membership). \r \r Supposedly Equinox prides itself on good customer service, and they want to cater to a high-end clientele. In truth, the experience is a joke! Concierge level service? My a**! Rude sales people, backed by the most unsophisticated management people that I have ever seen in any hospitality environment (and this is the case at more than one Equinox location that I recently experienced)\r \r Couple this with equipment that cavemen must have used, and a club that looks like it hasn't been renovated since it first opened (maybe 25+ years ago??) . . . I'll be keeping my $170+ a month and taking my business elsewhere. Pros: Overall clean, good variety of classes Cons: Old Equipment; Rude, pushy sales people; Needs renovation more
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