I own of properties formerly managed by HomePointe. They don't treat owners any better than tenants, nor do they understand how bad their service really is... When they drop the ball, it's bad for me and my tenants. Had to make a switch. There ARE companies out there with great service and professionalism that treat owners and tenants with respect. It's not what you say, sometimes, it's HOW you say it. Timely communication and follow-up are key. HomePointe, top to bottom, has a lot to learn.
Pros: None
Cons: Poor Service, Unprofessional Attitude, Poor Communication
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