I've had more problems with desoto not answering calls or padding their bills with stories of ""road closings"" or that I don't know how to get to my own home. At 2 am I was told that I had to take the long way because the bay to breakers closed down the streets... This was at 11pm, bay to breakers had been over for 8+ hours and the streets were all open. The driver just said... ""you're lucky they must have just opened it"". Such a bold faced lie. I tried to complain to desoto, but they just said maybe the driver was mistaken. Another lie. If you have a complaint call the SF commission of cabs instead. Horrible company that encourages lying, stealing, all around dishonest drivers.
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