We had grass patch do some work for us a few years ago and we were pretty happy. The next year we needed some more work done and left a few messages for our estimator from the prior year. He never called us back so we finally contacted another estimator with the company and after some cancellations, no shows, and no bid we finally gave up and did the work ourselves. We've also purchased sod from them on a few different occasions when Home Depot is out and it is always inferior in quality. The last time we purchased sod we were very unsatisfied because the HD sod we planted along with it was doing much better. I explained the situation to them and asked for a credit towards some new pieces and they didn't seem eager to help. They said they could have somebody come out in 2-3 weeks to evaluate the sod. We are getting our house ready to put on the market so I declined and said I will wait for Home Depot to get more. That didn't bother the gal helping me at all and she didn't offer any more. Needless to say, I am done with The Grass Patch. If you are looking for a bid or for some sod I would recommend looking elsewhere. If you can get them to come out they do decent landscaping work.
Pros: Adequate landscaping and price.
Cons: Sod, customer service.
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