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Customer UNFRIENDLY - Review by citysearch c | Mathsuda Llc

Mathsuda Llc

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Customer UNFRIENDLY 4/17/2008

While I have been a citysearch reader since 2001, I have not been moved (by either extreme) to share my experience with the public--until now. 1-star suggests ""not recommended"" while 2-stars is ""below average"" and I absolutely can not recommend Thai Noodle House to anyone. I frequented Thai Noodle House for several years and now that I work at UT, I thought I would enjoy going back. The server brought me two of the same dish, when I ordered just one. I got up to tell someone that it was brought to me by mistake, and she said you have to talk to your server. When my server came by with the check, she said she couldn't take the dish off my check and expected me to pay for both. I was forced to pay both and I was visibly unhappy about it. I left the dish sitting on the table and said to myself, I won't be back. In my experience it has been rare for a business to intentionally choose not to correct such an obvious mistake. I'd say that Thai Noodle House is customer-UNFRIENDLY and I will not support that practice. more
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