OMG how RUDE - My son had an alleged apartment debt that was in error. My son does not live with us and we told them that when the first HORRIBLE person called. They kept calling us anyway and his girlfriend and his cellphone. I happened to be with my son when they called the last time. He gave them permission to speak to me. I told them he disputed the amount and asked for their fax number. As I was asking for their address, the oh so RUDE man informed me that it would not stop the collection process and then abruptly hungup. CAN YOU IMAGINE - HOW PROFESSIONAL!!! These people are are only interested in one thing - MONEY. They do not have any interest in resolving the matter. I do not know why anyone would use them. \r
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For anyone out their being hounded by these people. Ask for a fax number - send them a written statement saying you dispute the amount and that they are not allowed to call you on the phone any longer. By law they will have to stop and only send you something in the mail until you can fix the problem with the orginal debter. NEVER send a collection agency any money!!!!! Deal with the original debtor only!!!! If you actually owe them money send it directly to them after you get a written letter that the debt is paid in full. Then you will not need the collection agency to get it off your record. GOOD LUCK YOU WILL NEED IT!!
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