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Bad customer service and overpriced. - Review by citysearch c | Avenue Cyclery

Avenue Cyclery

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Bad customer service and overpriced. 10/15/2008

On the two occasions that I visited avenue cyclery I was very displeased with both there service and prices. \r \r The first time I went I was looking for a new bike lock and a pump. After waiting in the store for about ten minutes while two of the staff members stood in back talking, I was asked if i needed any help. The guy helping me didn't seem to know very much about any of the products he was trying to sell me, so I opted for the cheapest items i could find. A couple days later I was in a different bicycle shop down the street and found both of the items I had purchased for substantially cheaper.\r \r The second time (I know I shouldn't have gone back) I was left waiting again while the staff members chatted behind the counter, then finally I was asked if I needed any help. The guy working this time was extraordinarily dismissive and condescending in the way he interacted with me. I finally just decided to leave the store without buying anything.\r \r NEVER going back. Pros: decent music playing. Cons: service, prices, selection more
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