when i signed up for fitness usa i did not know what i was getting myself into. i got to the lincoln park one but signed up at the taylor one. the taylor F-USA is nothing but a rude, careless staff, and when i signed up they said i would get unlimited cardiovascular(where you can come in on anyday) and tanning booth. i got neither one of those, so im pretty much paying over $40/ month for a basic membership. so i stopped going because i wark alot and dont have much time to go, plus i dont like the place. i was paying the membership anyways just to keep th NCC off my back. then today i tried all day to cancel the membership and its pretty much IMPOSSIBLE. the lady from NCC said i could get a form and fill it out to send to NCC. when i asked the instructor at F-USA when i was paying my bill she said im liable upon signing (in other words 'no way, jose'). so i called fitness usa headquarters and the lady said i could write a letter to headquarters stating why i want to cancel, but she said it will probably be denied because they dont cancel because of lack of use. so once you sign up to fitness usa you are pretty much locked in until you pay $1200+. i feel like i signed my soul to the devil and theres no way out. im paying 40 a month for nothing
Pros: sauna/pool/good equipment
Cons: horrible staff / customer service / a scam
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