On 5/16/ 2207, My 2002 Camry would not start. I work downtown and wondered if it just needed a jump. Well, the jump didn't work and being that I know very little about repairing cars, I wondered how was I going to get it to a repair shop, what shop was close by, and how much is this going to cost. I didn't want to take it to the dealer knowing that would be much more expensive and take forever to get my car back. I needed my car fixed and I needed it as fast as possible being that I commute from Round Rock each day. So I search the web and tried to find the closest repair shop and then I Google Mobile Mechanic and came across Elite Mobile Service and a guy named Scot Haskell. I gave him a call at 2:33 pm and explained my situation. He also explained to me how his services work and the cost associated prior to him arriving. At approx 3:39 pm he was in the parking lot. He troubleshot the problem quickly, and found that the starter was bad. He called for parts, but the auto parts store gave him the wrong starter. Luckily he checked the parts before he left the store. He immediately gave me a called and stated it would be in first thing in the morning and when it arrived he would pick it up and install it. I left my car at my office over night and the next morning at 9:47am, Scot called me and said my car was done and ready to go. The cost of the repairs were more than reasonable when you consider towing, parts, parts pick up and exchange, labor and not to mention he repaired it on the spot. He was very professional, knowledgeable and tech savvy. He even had a mobile office in his van (Laptop, printer, credit card machine etc) where he accepted my credit card and printed out an invoice. Lastly, HE USED GLOVES, therefore no nasty, oily, greasy stains in or on my car. It was all first class. This was my first time using a Mobile Mechanic...and I must say it truly was Elite Mobile Services...Stress free...Feel Free to contact me for question or referral.
Pros: Knowledgeable, Fast, Convenient, Reasonable Rates, Professional, Courteous
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