I have to agree with several other reviews.....we adopted an 8month old dog from PHS in October (our first time at PHS)....and although I was impressed with the cleanliness of the shelter and the care the volunteers gave to the animals while visiting them....their Office Personnel leave a LOT to be desired. They treat you as though you are the one who will be abusive to the animal, not the one they rescued the animal from. I felt as though they were judging our every move, and the office staff is just downright rude. We adopted another dog from the San Bernadino City Shelter, and WOW what a difference. Those people just want to find loving homes for the animals and are so kind and compassionate. I think the attitude you are met with at PHS might hinder some prospective adopters. Very sad. Although I love the dog I found at PHS, I'm not sure I'll ever go back.
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