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Very Disappointing Valentines - Review by citysearch c | Aurea

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Very Disappointing Valentines 2/15/2007

We had read good reviews of this restaurant, so were excited to try it out. What better night to try something new and romantic than Valentine's Day? When we arrived, the Hostess was turning a hotel guest away saying that they were completely booked out and that he would have to eat at the bar upstairs. This only added to our anticipation and expectation of an excellent gastronomic occaision. When we were led into the dining room it was largely empty. The hostess tried to seat us in a back room, but we requested to sit in the balcony area above the main restaurant to soak up the ambiance and be a little more involved in the restaurant. Sadly, over half of their alleged reservations never showed and for the remainder of the evening, we sat in a largely empty restaurant with no atmosphere and the creepy feeling that everyone was listening to our Valentine's Day conversations. The one plus of an empty restaurant is usually excellent service! Well, sadly this was shockingly lacking also. We ordered Crab Cakes and a Caesar Salad to start. It took 30 minutes for these to arrive. For 20 of those minutes, my salad sat in the open air at the server station beside my table waiting for the Crab Cakes to arrive. We had the Lamb and the Lobster, Shrimp and Crab for the main courses. Both were quite tasty. I often feel offended when a restaurant charges for their sides. I think it's pretensions and for my trouble expect them to be prepared exquisitely. In ordering mashed potatoes with truffle oil, I thought nothing could go wrong, however, I fear they suffered the same fate as my salad in waiting for the main course and they arrived almost cold. Our server apologized for the delay with dinner and offered us a complimentary glass of wine, but given that there was almost no one in the restaurant, I can't see any excuse for the incredibly poor service. The lack of ambience, atmosphere and mediocre food made us wish for a quick exit. Not the greatest Valentine's Day choice. Pros: It has the potential to be a great location Cons: It was the worst Valentine's dinner I have ever had more
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