I am baffled as to why everyone is ripping on this place. It's no more expensive than some chains and it offers a lot for its demographic, namely those busy NEW YORKers who prefer a calm, private space to work out and don't need pumping music & eye candy to break a sweat. Everyone is respectful and helpful and it's a great place to try new things or start out- my sister now loves working out (she felt uncomfortable elsewhere) and I started yoga. Classes are key to getting your $'s worth; the instructors are top-notch and there's few students. The place is always spotless and my only con is that the cardio equipment could use updating (it's adequate, but all the other equipment is much better).
Pros: atmosphere, classes, clean
Cons: old(ish) cardio equip
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