i don't get the hype. the food is good (make sure you get a higher temp on your food, i ordered med rare and got a raw steak instead.) but the service is questionable. i've never gone early, which could be the problem. if i get there, it's late night and it seems like the servers, esp bartenders are completely weeded and stressed out. i get that. it's busy. but if you can't handle a crowd, work someplace else. at this point there's more options in the south end lately...i think the franklin needs to reconsider some employees that seem a bit too entitled since they work there.
Pros: crowd, late night eats
Cons: what is up with the attitude?
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