Our special night out was ruined by our dinner at Em's. My husband ordered the steak ""special"" and it was tough and full of gristle and other waste. When he politely complained, he was treated very rudely by the waiter, brought the least expensive item on the menu as a substitute (with no adornment), and then charged the much higher price of the special! When we protested the price, we were told he ""ate quite a bit of the steak,"" which was not true--it was inedible! No effort at all was made to correct the problem or make us happy, and we were treated as though we were trying to get away with something. Our first and last visit to Em's.
Cons: bad service, bad attitude, low quality meat
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