Few bicycle shops offer prompt repairs and service, others just plain drag their heels, and I've been to dozens of shops around Texas. After being soured by the treatment one employee gave me at my previous bike shop (and 3 day wait just to true a wheel) I took my business to BSS.
The service people were extremely friendly, and twice performed the work I needed immediately. Even for a relatively involved installation I was in and out under twenty minutes and for a much lower price than I expected. I'm very impressed with this store, and recommend it completely. Their prices are also very competitive. Though you might be able to find the same part slightly cheaper from a mass wholesaler, they certainly can't take care of you after the purchase like BSS will. It is definitely my new LBS (bike-nerd speak for local bike shop).
Pros: Fast, friendly, and fair price
Cons: wish I went there 1st
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