Bad: The refund policy is horrible, adequated and unfair. In this day and age (of technology), Spiegel takes either 6 – 8 weeks , 30 days or 2 billing cycles before distributing refunds. How much do they make on interest in holding people’s money that long?. Improvements: A better processing method if cancellations and faster refund distributions.. Other: I was also denied the opportunity to cancel my order within 15 minutes of making the order. When calling the order line I was told the order was already being processed only to later receive postcards about items being on backorder..
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