The staff here have always been very helpful when I have been in the store. My cat has lost a lot of teeth and they helped me pick a healthy food for her that she would be able to eat easily. They have a good stock of products. The parking is good as it is in a big complex. I wish they were open a bit longer on weekends but that is really my only complaint. Price here is higher than the big pet stores but it is the closest pet store for a few miles so I just go there.