Withrow Jewelers Inc

Longtime happy customer. Always greeted warmly on entering store and Jill is a delight! She redesigned my wedding/engagement ring(I'm widowed) a few years ago and I still get compliments to this day - it's beautiful! I've gotten good service - from small things like watch batteries, to larger things like repairs and checking stones on my diamond bracelet. I trust Withrow implicitly with my jewelry and last but not least - the convenience of a neighborhood store can't be beat. more

WORST EXPERIENCE I EVER HAD IN A JEWELERY STORE, WAS MADE TO WAIT WHILE EMPLOYEE CHATTED IN THE BACK THEN CAME OUT TO MAKE ME REPEAT THE REPAIR WHICH SHE SHOULD HAVE BEEN ALREADY DOING, THEN TURNED AROUND AND DOUBLE CHARGED ME FOR THE SERVICE AND WAS RUDE ABOUT ME QUESTIONING THE PRICE ON A REPAIR THAT i WAS ONLY CHARGE HALF THE AMOUT 2 DAYS PRIOR. more

This business is family owned and operated and it shows. It it the kind of business that still places customer satisfaction at the top of the list and will go the extra mile to satisfy your needs.. In a world filled with large corporate jewelry outlets this place is a shining star. more

I have been a customer of Withrow Jewelers for almost 20 years. I am not a big jewelry/gems person, but I have made many small purchases for birthday and graduation gifts over the years. And, I have taken innumerable repairs to the store. I have always received warm, friendly, professional service. They have completely won my trust and appreciation. DS more

I routinely use Withrow for jewelry repairs and new watch batteries. They are a family owned business that takes pride in what they do. I'm always warmly greeted when I walk in the door and their charges are reasonable.My only qualm is that it sometimes takes a long time for what should be a routine service. A week or more to make a simple repair to a necklace? But they do tell you at the time of drop off when they will have it done. more

I have been wanting to reset my wedding ring for over a year now so I have been doing my homework and trying to find a jeweler I can actually trust, since I have had a bad experience in the past. I went into Withrow Jewelers not too long ago and asked some questions about what I want to do with my ring. The young girl there showed me all kinds of rings in the counter and even pulled out of ton of catalogues to help me get a better idea of what I was looking for. She gave me all kinds of price ranges and asked me what was in my price range and made me feel comfortable. I picked out something I liked and even traded in some old gold stuff I had laying around the house. I am very thankful for their genuine help and I will continue to be a loyal customer. Pros: Affordable, Quality, Care, Patience more

I took my diamond ring in for sizing. I was charged $135 and when it was returned there was metal shavings adhered to the bottom of one of the baggettes, the other baggette was loose, the ring was sized in an oval, not round, and I was told they would not do anything about it. It cost me $150 dollars to have what they did to my ring repaired elsewhere. Cons: rude, poor customer service more