HORRIBLE MANAGMENT, EXPENSIVE, STUPID RULES....\r
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Where do I begin? I am so disillusioned on how this club is ran. The prices are outrageously expensive for the services they are providing. They have very poor managment, and their staff never seems to know anything about their programs/prices or promotions. Excuse my language, but it's ran by a bunch of inadequate, ignorant fools.\r
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THE ONLY reason why I've kept my membership this long has been because of the tennis department (it will be the only only club in Olympia with indoor tennis courts, Bally's will be closing soon). BUT The Valley recently made ridiculous changes and implemented some stupid rules to favor ONLY tennis players who are actual Gold Members (the most expensive, highest membership for the club.) Not to mention they have a cap where ""so many"" members can be ""Gold"" and the rest will have to sit on a wait-list, and are NOT allowed to book courts if they're not Gold. And apparently they've made a NEW rule where someone cannot be on a USTA tennis league without being a Gold Member, what kind of rule is that? These changes have brought out a lot of anger in individuals, me being one. I am a dissatisfied customer, I understand the meaning of innovation and change, but these changes are very constant, never stay on track, and only benefit a very small few. \r
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First of all, what about all other members who want to try out tennis? new talent? There are eliminating diveristy and new talent with these messed up rules. I am so dissatisfied with this club, it's outrageous. This place is HORRIBLE. \r
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