Premier Salon And Spa

My friend has been told me about Lan who worked in Ecotage Solon and did her ficial, waxing, extension lashes and make-up, she was so happy with Lan and becoming Lan's regular client until now, she always says ""Lan is the best"" !!! so i dicided to go with Lan a week ago because of the reason, I had a facial, and eyebrow arch with lan. the facial was so relaxing, was absolutely amazing. and the eyebrow arch looked so nice after i get done . its totally changed my appearance. I have visited many spa in my lifetime and Lan is definitely one of the best . She made me feel I have become a beautiful and a new person. I went to work that following Monday and got so many compliments from my co-workers. I am highly recommending Lan to all of my friends and will continue to be Lan's client. Pros: best service more

I was reading a magazine and they were talking about this new thing all the stars are getting done called Brazilian Blowout, so I went to their website to see who in Pittsburgh is doing it, if any. I work downtown so I went to the only salon downtown listed, Ecotage. I guess you have to be certified to do this, because they checked when I called to see who was available who was certified. A stylist named Olivia did my Brazilian Blowout, and I LOVE IT!!!! It only took maybe two hours, and my hair has NEVER been this nice. NEVER! I can just easily blow dry it myself with a regular brush, and I don't need a round brush or flat iron any more. I really can't believe it. What was really great is they throw in a Brazilian Blowout shampoo and conditioner into the price of having it done, and I really am loving the products so far. Olivia was very good at doing it, and I am planning on coming back to her for a haircut in a few weeks. Olivia said it lasts up to three months, and when I need it done, I'm coming back for that too. I can't express how much better my hair feels and how easy it is for me to do it myself. I LOVE IT!!! Pros: Great price, hair feels terrific, easy to do myself more

Lan, thank you very much for making me look beautiful on my wedding day, i was really lucky to have you as my make-up artist, we had a lot of fun with family and friends on that day, i am looking forward to seeing you when i come to Pittsburgh again. Pros: Best Make-up Artist more

I want to tell you how wonderful my facial was. My skin feels so much better, smooth, Heather and much yanger, it was a terriffic job, and really made it a comfortable relaxing experience. Lan made my first facial a very special one! I am looking forward to see her again. \r \r \r Pros: Comfortable, Relaxing, Very professional. Cons: Can't think of any others more

I have never been to Ecotage before. I stumbled onto it and saw that they offered a discount so I went. The stylist that I had an appointment with was running a little late so they asked me if I could go with someone else. I thought why not? Lena was absolutely amazing. She explained the entire process of cut and color to me. I like knowing what's going on with my hair. She consulted with me and cut my hair according to my desire and my lifestyle needs. Look for Lena when you go there! Pros: price, service Cons: could work on the ambience of the stylists' station area a b more

i just visited Pittsburgh from philadelphia about a week ago, and i wanted to get my eyebrow and bikini wax down on that time, so i searched online to try to find a good place to go. the person who named Lan was mentioned so many times by people when i read all 18 reviews about Elizabeth Arden Salon ( Ecotage Beauty Salon), so i decided to book with Lan for my waxing service because people just keep saying that she is the best ! i was so surprised when i see lan the next day in the Salon, i was greeted by her sweet voice and professional manner, i was fully enjoyable when she did my eyebrow and bikini wax with very gentle touch, she was not only designed and waxed my eyebrow and bikini, but also told some specialized knowledge about the beauty. my face looked more attractive after she was down, my bikini was very nice and without pain, i really enjoyed talking with her and really admire lan with her skill and knowledge, i trully belived that she did such wonderful job, i recommend everyone goes to see Lan, i am looking forward to see her again. more

I've been getting eyebrow arch/tint and the occasional facial since 1996. Due to my current work schedule I am lax in appointments and do not get to schedule one as often as I would like. \r \r Jodi Wray is always professional and friendly and does outstanding work.\r \r The girls at the front desk are always helpful and friendly, even when very busy.\r \r I would recommend Ecotage & Jody Wray to anyone. Pros: Happy & Friendly atmosphere and talented staff Cons: Not enough late appointments more

I was so happy to stumble on to this salon and spa. I had never heard of Ecotage before, but one of my friends found their website on the internet and they offered a discount, so we went together. It's a beautiful salon and spa, and we were treated great from start to finish. Shelley did my hair (which I LOVE), and Diana did my friends hair. (Her's looked great too). We're definitely going back, maybe for facials or a massage! I loved everthing, including the price. Pros: Great service at a very reasonable price more

I cannot believe the review that mjarrad left about her experience. It really upset me because I have been going to this salon for many years and I have to put my two cents in. Over the years there have been a couple of occasions where my appointment was mixed up some how. It's happened at my doctor's office before , and also my dentist's office. I think mjarrad needs to grow up and start living in the real world where mistakes happen. You just deal with it as best you can. I don't know who did her hair, but everyone I've met there is extremely nice and friendly, and maybe it was mjarrad's attitude that was the real problem. She also said the salon was messy and the store was shabby. I was there very recently, and the salon looks great, and so did the store, so I think mjarrad needs to see an eye doctor. I always look forward to my time in the salon, and I'm always happy when I leave. I think mjarrad is a bit on the snooty side, so let her go to the Red Door in New York, because Pittsburgh doesn't need people like her.There, that's my two cents. Pros: Nice salon, really friendly staff more

I had the worst experieince at this salon. I was in town on a business trip and need a quick haircut. They mis-booked my appointment had to scramble to find someone to do my hair, that person did not seem like they did not want to stay, so I felt and was treated like a total burden. I will not, nor will I recomend to any of my partners to use Arden when in Pittsburgh. They tried to send me to another salon on the 4th floor, I booked my appointment for Arden, the one in New York is much nicer and run much better. I was dissapointed. The salon was messy and poorly maintained. Thank god I do not have to shop at Macy's often, as I thought the whole store was shabby. Take me back to the Red Door Elizabeth Arden, this one should not be allowed to have the name. I am sure she(Elizabeth Arden) is rolling over in her grave over this!!!\r \r \r \r Ding dong the witch is dead the wicked witch is dead..Karma is a wonderful tool for humanity....I love the Red Door salon...and yes I am a snoot...But karma, she is my muse and she rode into town and made everything almost perfect. Cons: Too Many To Mention more

I am so happy I found Sarah! I started going to Sarah about six months ago, and I've never been happier with my hair. She's totally changed my look, with a richer color and some highlights that really rock. The cut is probably one of the coolest cuts I've ever had, and people are always stopping me to ask who does my hair. I LOVE IT! During my last visit, Sarah told me she's beein doing all of the hair color for one of the movies that is shooting in Pittsburgh, and so now I feel like I'm going to a celebrity hairdresser! How cool is that? I've also had my eyebrows done my a girl named Lan, and she's fantastic too. Last week Sarah talked me into getting a manicure and pedicure, and this really nice woman named Anna gave me one of the best pedicures I've ever had. I'm feel like I'm rambling, but I am so excited to be going to this salon. I recommend it to everyone. I've been to all the other ""spa's"" downtown, and this salon and spa is by far the best I've found. I just feel so good whenever I leave, and I can't wait to go back! Pros: Sarah, Lan, and Anna Cons: None, it's all worth it. more

\r I have always marveled over the way the regional manager has treated all the employees of the salon. While having my hair cut and colored I have witnessed her ALWAYS greeting every employee with a smile, addressing them all by name and telling them they were doing a great job. As employees come in to her area to sweep up the cut hair and change the towels all are treated like they are an important part of the salon staff. This is something we see far to little of in business these days. \r And as far as salon staying modern with styles and color techniques, I have never known anyone more dedicated to ongoing education in the area of style than the regional manager who I know to attend continuing education classes in New York City on an annual basis, and having companies come in to the salon and update the technicians with new coloring techniques. \r Just 3 weeks ago I decided to make a major change to my hair style. I had been wearing my hair in a long layered style and decided it was time for a total change. I wanted a short updated look. I met with the regional manager and we talked about the cut and style I was interested in. I had some photos from magazines of the look I wanted to achieve, we talked about the texture for my hair and the shape of my face and how she would adapt the look for me. From the time I left the chair I have been receiving compliments about the cut. My friends have been commenting on how much they love it and 2 friends have mentioned my new style looked so good it has inspired them to make a change in their look. Just last week I attended an event at my son?s school, seeing a lot of people I hadn?t seen since my new hair style. I received so many compliments, with one woman coming over and saying, ?Oh my God. I couldn?t believe it when I saw you come in the door. Your hair looks so great I had to come right over to tell you how much I love your new style. \r \r I highly recommend the Arden Salon to anyone. \r \r more

It is great to see that the manager wanted to see the salon clean and to get the staff to see the importance of great customer service! I have been a longtime client of the salon and have never witnessed rude behavior by Management, in fact the Managers know me by name. What a great way to start your day.\r Keep up the good work! Pros: close to work, personal attention,quality service more

I am a college student who was getting married and a friend recommended to call the Elizabeth Arden Salon in Macy's in Pittsburgh. They transferred me to the Regional Manager, Linda who made my experience something I will never forget. She set up a time to speak and asked me what I would like and took the time to listen to my every need. I then made my appointments thru her for my special day. Pros: great management staff, great service, friendly more

I've been going to the Elizabeth Arden Salon for years, and after reading the horrible review that barballen37 left for this salon, I have to have my say. I have always been happy with this salon. It is a large salon with many stylists of ALL ages. I've seen stylist's in their 20's, 30's, 40's etc. as well as manicurists and skin care specialists of ALL ages. My hairdresser is in her early 30's, her name is Olivia, and I always get TONS of compliments on my hair. While reading this review closely, it became clear to me that this was written by a disgruntled former employee. Most of the review was directed at the salon's regional manager, not the salon itself. Over the many years that I have went to this salon, I'm sure there have been times when management was present, and I have never witnessed anything remotely close to the incident that barballen37 wrote about. I really love this salon, and I really love my hair stylist, and I would hate for anyone to miss out on experiencing this salon based on the review of an obviously disgruntled employee who had an axe to grind with management. Read barballen37's review carefully and read between the lines and it is clear that it is an obvious attempt at discrediting a former employer. I can whole heartedly say that I would recommend this salon to anyone and everyone! Pros: Olivia is a great stylist! Cons: parking, could use more evening hours more

I had the most awful experience at this salon. If you are looking to update your look, or change your look, this is not the place to go. The front desk is nice enough. The stylist that did my hair was not current in their cuts and style, I saw maybe 2 stylists that were under the age of 50. The others are not, and they butchered my hair, the color is awful, and I am pretty sure the girl that applied my color did not have her license, she was an assistant or something. Cons: Too many to mention more

I trully recommend going to lan for any waxing, make up and facial services. i went to see lan for a brazillian wax, make up and facial a week before my wedding. she did such an amazing job. her waxing was very quick, her make up was very specialized and i was looked like a movie star. her facial.....!!!. i never had this kind of facial in my life before, it was wonderful!!! more

I have been going to Anna K since 1996. I followed her to Elizabeth Arden salon. Anna is the consummate professional and does her job very well. Anna goes the extra mile to assure that you are comfortable. I was fortunate enough to book a pedicure with Anna. I did not know services such as eyebrow/lash tinting and body polishing existed. I have had manicures, pedicures and facials many times, but none like Anna?s such as facial with pressure point Indian head massage, neck and shoulders massage, and especially with the addition of reflexology for feet. After a busy day at the office, I truly look forward to seeing Anna?s smile and succumb to her pampering. - Nancy W more

I found this salon after trying all of the other well known salons and spa's in downtown pittsburgh, and after five years, I'm still always thrilled with my hair, nails and facials. (Marlene does my hair, and she's a gem) I've always been pleased with the customer service I've received as well. I've sent many of my friends to this salon, and all have been happy with the services they've received. I also love the fact it's in Macy's. I can shop shop, shop! Pros: Great service, talented staff, and lots of floors to shop Cons: only two days with evening hours more

My boyfriend suggested the two of us go downtown and get our hair done, and then shop, go to lunch, etc. I did a search at google for downtown salons and I found this guys website. He works at the Elizabeth Arden salon in Macy's, and his website had photo's of his work on models, and he also had a very impressive resume. We decided to go to the salon. My hair was really old fashioned looking and I wanted something up to date and a little edgy. After a really thorough consultation we decided on my new look, and I LOVE IT! Dennis did a fantastic job and I would recommend him to everyone. He put in some really beautiful highlights and the cut is kind of like Victoria Beckham's haircut. My boyfriend was blown away when he saw me. Someone else cut his hair in the salon, and his turned out really nice too! The salon was very nice and very spacious and the receptionists were all really nice and helpful. Do a google search for Macy's Elizabeth Arden salon and you find the website, and I definitely recommend Dennis to everyone. Pros: Dennis and the staff Cons: had a tough time finding a parking space more