TAKE NOTE: NO HEADSTONE after 1 year & 3 mths. I was told we would have my mom's flat, very small headstone engraved & installed within 90 days. Mom passed away May 18, 2008 - today is Aug 18, 2009 & we have nothing! They've given me every excuse in the book as to why it's the supplier's fault. My dad cries everytime he goes to her grave. I've had to continuously call them, but they never return my calls. I called them again on Aug 13th & was told that the owner was calling the granite supplier & that he would call me back....no phone call. HOW DISRESPECTFUL. If you want to HONOR your loved ones you'd better take your business elsewhere - somewhere that ACTUALLY cares about your family & VALUES their customers because Pohl & King obviously does NOT!!!!
Pros: NONE
Cons: Disrespect, no customer service & no headstone
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