Milbradt Lawn Equipment Co

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11700 Olive Blvd
Saint Louis, MO 63141

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(314) 414-3661
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Milbradt Lawn Equipment Co - Saint Louis, MO
Milbradt Lawn Equipment Co - Saint Louis, MO
Milbradt Lawn Equipment Co - Saint Louis, MO
Milbradt Lawn Equipment Co - Saint Louis, MO
Milbradt Lawn Equipment Co - Saint Louis, MO
Milbradt Lawn Equipment Co - Saint Louis, MO
Milbradt Lawn Equipment Co - Saint Louis, MO
Milbradt Lawn Equipment Co - Saint Louis, MO
Milbradt Lawn Equipment Co - Saint Louis, MO
Milbradt Lawn Equipment Co - Saint Louis, MO
Milbradt Lawn Equipment Co - Saint Louis, MO
Milbradt Lawn Equipment Co - Saint Louis, MO
Reviews
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Best

Have purchased 3 commercial exmark mowers from these guys. Always have the best pricing and customer service. They have taken care of me for many years and would recommend them to...

Worst

I went there to look for a part for a Troy Bilt weedeater. A man in the parts department was helping me, when the woman next to him interrupted. She insisted that I must have th...

Editorial review from Citysearch 8/28/2013

If customer service is important to you I would recommend researching other places for sales/service in this area. I am just 'one little pushmower' who was unhappy with the result of bringing my machine in and picking up a machine who's performance was not what I expected when I got it home, after being told 'changed ti oil, sharpened the blade fixed the oil saturated air filter nothing else was found.' I phoned the same day and was told I would need to speak to Brian and he would call me back when he returned. No call, called them back the next day and was told by Brian that he never received the message. In Brian's defense he did not work on the machine and I believe him when he said he had 'nothing to do with it, however he did become very frustrated and non-customer friendly. I asked to speak to someone else, I don't think Brian wanted to come off the way he did, his frustration was getting him nowhere and I thought it best to ask my questions to another....LOL that's when things really went down hill. I was told I was speaking to the manager/Owner. I can only assume that is the truth. I can say also that I felt I was not important ( I am only 'one little pushmower' after all), he didn't have time to deal with me and that Brian had misinformed me about what was/was not wrong with my mower...I did make one suggestion on 'customer service' and offered another way to deal with the situation 'I am sorry, I think you are right, we should have contacted you before releasing the mower and given you the option to decide what you wanted to do with your machine. Let's get that mower back in here and look and see why it's running like that and whether you are interested in investing more money OR are interested in using it until it falls apart, at which time we would LOVE the opportunity to fit you to a new one, we have many quality options available here'.....hmmm...you know Mr. Manager/Owner, you are correct, that be a HUGE waste of your time and energy! Customer service? LOL let the people decide! more
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Great sales staff, iffy customer service policies 4/29/2012

I was shopping last year for a string trimmer and first bought an Echo GT-225 at Home Depot. I had never used a curved-shaft trimmer before and thought it would be fine, but I didn't like the head that came with it. I went to Milbradt to get a universal fit head since Home Depot didn't carry the one I wanted. I brought it home and used it once, then decided it wasn't for me. HD took back the trimmer with no problems, but when I went back to Milbradt to return the head (since I wouldn't need it anymore), I was told all sales are final, and I am stuck with a universal head I can't use. I ended up buying the SRM-225 (straight-shaft) when I thought I was going to be able to use a manufacturer's rebate from Echo, only to be told that Milbradt doesn't participate in those programs. I lucked out, though, because I had come in when they had a Father's Day sale that brought the price down lower than it would have been with the rebate, so I was happy. They took the trimmer downstairs, fueled it up, strung the head, and tested it before bringing it to me, which was nice. The sales guy was super nice, even though I was buying one of their cheaper items. I wish their return policies were a little more lenient and closer to that of big box stores, which would make me more likely to purchase accessories from them in the future. Instead, I'll stick to places where I know I can return a product if I'm not happy with it. more
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World Class Service and Pricing 1/9/2011

Have purchased 3 commercial exmark mowers from these guys. Always have the best pricing and customer service. They have taken care of me for many years and would recommend them to anybody! more
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terrible customer service 7/29/2009

I went there to look for a part for a Troy Bilt weedeater. A man in the parts department was helping me, when the woman next to him interrupted. She insisted that I must have the wrong serial number because the computer indicated the needed part was only $14.50, when most parts like that are about $35. She told me I shouldn't buy the part because she thought it would be wrong and her store would be stuck with my item and they wouldn't want it. I told her I was sure of the serial number. And she rudely told me that when it was wrong, I would be stuck with that item and would have to wait for the correct one to come in. The man who was originally helping me did a fine job, but the woman should be fired. She lost my business. more
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  • STIHL - The Number one Selling Brand of Chain Saws Worldwide
    STIHL is the trusted name for professionals and homeowners who demand power, dependability and longevity from their outdoor power equipment. For over 80 years, STIHL has led the industry through invention and innovation, developing technology that delivers performance, comfort and higher fuel efficiency. From our legendary chain saws to our lines of trimmers, blowers, and more, each and every piece of equipment is built with unwavering standards that have made STIHL the premium name in outdoor power equipment.

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    STIHL Incorporated has qualified for ISO 9001 and 14001 Registration. This means that STIHL Incorporated meets the rigid manufacturing and quality standards set by the International Standards Organization. Meeting these standards enables STIHL Incorporated to ship the highest quality products, manufactured in its Virginia Beach plant, to customers throughout the world.

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    At STIHL, we invest considerable resources in making energy-efficient products that minimize our impact on the environment. We are committed to developing powerful, fuel-efficient outdoor power equipment while using production practices that are environmentally responsible.

    An Enthusiasm for the Future
    STIHL is committed to designing and building high quality and innovative products. We are committed to our employees and to the future of the power equipment industry.

    STIHL USA offers a complete line of handheld outdoor power equipment and related products, including: Gasoline Chain Saw, Electric Chainsaws, Fire & Rescue Chain Saws, Chain Saw for Professional, Commercial, Farm and Homeowner Markets, Augers, Earth Auger, Planting Auger, Gasoline Powered Blowers, Electric Blowers, Backpack Blowers, Handheld Blowers, Backpack Sprayers, Cut-Off Machines, Cut-Off Machine Accessories, Cutting Wheels, Grass Trimmer, Weed Trimmers, Leaf Blowers, Hedge Trimmers, Professional Edgers, Occasional Use Edger, Extended Reach Hedge Trimmers, Pole Pruners, Multi-Task Tools, Interchangeable Gearbox Attachments, Forestry Brushcutters, Clearing Saws, Wood Boring Drills, Shredder Vacs, monofilament trimmer line, Saw Chain, Chain Saw Guide Bars, Harvester Saw Chain. STIHL USA Dealers also sell Personal Protective Apparel, Chain Saw Protective Chaps, Apron Style Chaps, Wrap Around Chaps, Leather Chaps, Chainsaw Protective Footwear, Boots, Protective Eyewear, Glasses, Protective Shirts, Landscaping Gloves, Gardening Gloves, Chain Saw Protective Gloves, Hearing Protection, Hearing Protectors, Forestry Helmets, Construction Hard Hat System, Clearing Saw Accessories, Work Shirts, Brush Sheild Protector, STIHL Bar and Chain Oil, Complete Filing Kits, Chain Saw Accessories, STIHL 2-Cycle Engine Oils.

Additional information
  • Hours: Mon-Fri 8am-5pm, Sat 8am-3pm
  • Neighborhoods: Saint Louis
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