Marabella Apartments

My name is Michael Brown and I have lived at Mara Bella apartments in Irving for over a year. The office staff seems polite yet ineffective. For over six months, I have been requesting that an outgoing mailbox be installed. I have contacted the office staff via email as well as in person at least 7 times. This request has been completely ignored (they didn't even respond to say we don't have the money etc.). I called the corporate office to find out why no one has contacted me to let me know what it going on. She said she would check and call me back. Guess what? She never called back. So, instead of me getting upset, I'm just going to inform potential residents about the caliber of service here at Mara Bella apartments in Irving, Tx. Pros: close to a nice area Cons: no longer a nice area more

I finally moved out after 6+ yearsof living there. This place is going down hill since Richdale took over as owners/managers. I drove through the appartment area this morning, one year after I moved out, and the limited-access-gates are still broken, both, at the main entrance, and the side exit. Some things never change.... Folks living at this place and thinking about moving out BEWARE, take pictures of every corner of the appartment and take pictures of every mini blind in the apartment BEFORE you leave. THEY will take pictures of everything AFTER you left (that's what happened in my case). One element of a small mini blind was slightly bend (after almost 6 years of living there!!) and I was charged $95!!! to replace that mini blind. Be careful what you sign when you give them your move-out notice. They charged me a cancellation fee for my cable service even though I transferred the service to my new address. The construction containers near the entrance are finally gone.... wow. I wonder if the entrance door to the mail room has been fixed. It was broken for several weeks while I was living there. Oh well... who's worried about mail theft... they are certainly not. They recently painted the buildings, however, this appartment are is approximately 15 years old. Kitchen cabinets, built-in microwave, stove and refrigerator are totally outdated. I paid more for electricity for the approx. 1000sqft apartment than at my 1700sqft house now. Reason? That place is not insulated very well. It was hot in the summer even with the AC on, and cold during the winter with the heat on. Folks, if you are thinking about renting an apartment in Las Colinas... keep on driving.... nothing good here at the Marabella Apts. Pros: close to Highway 114 Cons: Richdale as owner / manager more