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Lithia Hyundai of Renton

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700 S Grady Way
Renton, WA 98057

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(425) 226-1275
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Trucks

Reviews
( 18 )
( 1 )
( 1 )
( 2 )
( 2 )

Best

Very quick service considering the new place was still basically a building site! It's going to look very nice when it's finished.

Worst

1. Took longer than promised for a simple oil/maintenance. 2. Fix your internet so customers can conduct business while they wait. 3. Make your customer believe you app...

New Location 4/3/2014

Very quick service considering the new place was still basically a building site! It's going to look very nice when it's finished. more

Service counter people fumble 3/27/2014

I waited in the lobby directly across from the desk. They knew I was waiting. I later discovered the car finished and parked i nthe lot. They never called my name. They called my wife's last name and did it so poorly I did not even recognize it. But there were only 4-5 customers in the whole place and I was in line of sight and they could not manage to find me. Poor. Also, I had to ask three times for a part back which they said they would return. Poor. more

Professional, friendly, excellent service! 3/27/2014

I had hit a pit hole that blew two tires out on the passenger side of my car. I called my roadside assistance which sent a tow out. Which towed my car to the Car Pros dealership. Deborah Vangen the service advisor who answered the phone when I called. She was pleasant & friendly & assured me that my car was being taken care of. She called & followed up with me letting me know what they had found and the cost. When everything was done she called me to let me know my car was ready to be picked up. Excellent service!!! more

Darn Quick 3/24/2014

The quickest oil change ever. more

Disappointed 3/10/2014

1. Took longer than promised for a simple oil/maintenance. 2. Fix your internet so customers can conduct business while they wait. 3. Make your customer believe you appreciate their business. 4. Offer a simple exterior car wash. 5. Based on my last experience, I would not recommend. However, I will presume it was just a bad day and give it one more try again in the future. more

very professional and they take care of my vehicles. 3/6/2014

Keep up the good work and you will have me for life. more

No pressure buying 2/18/2014

They actually let us make the choice. Wonderful doing business with them! more

auto maintenance 2/8/2014

very courteous, friendly, and service is done in timely fashion... more

Friendly and forward 2/7/2014

They are always friendly and are customer service driven. I did not purchase my car here but my next car will be purchased from this group. Not your typical auto group more

Car Maintenance 2/7/2014

Convenient, easy access and friendly, helpful staff. I have been to Car Pros Renton Hyundai twice. Each time I've experienced great service and quick resolution. Waiting area always clean and comfortable. more

Service I Can Trust 2/4/2014

I rely on Car Pros to service my Sonata. They perform only what is needed at a reasonable price and are very courteous. more

Top notch 2/3/2014

Seems like Car Pros Hyundai of Renton really like their customers in the service department. Friendly, concerned, smiles - not phony. more

Al's review 1/29/2014

In my eighty two years existence I have dealt with many different service groups. I am a great kidder and at the Renton Hyudai Service Counter we have a ball kidding each other about anything. They when needed, are totally serious. They acccept criticism in a pleasant way and make every effort to honestly let the customer see the dealer's side of the situation. They are good ambassadors for Hyundai. A pleasure to deal with them. I drive public bus, and have done so for over sixty years. At my base, I can't recall seeing any Hyundais parked there and we have almost four hundred drivers. There was a lot of interest when my first Entourage (why on earth did Hyundai stop making such an all around quality vehicle?) appeared on our parking lot, my peers showed a great deal of interest. Over the past four years they have remarked as to how it apprears that i am getting great performance out of them. I have two Entourage vans. Not saying it was my doing, but there are many Hyudai's within our parking lot now days. Also, there are many Kiia's. Since the inception of mini vans, I graduated from station wagons to them. I don't like S.U.V.'s for many reasons. I will keep my Hyundai's going as long as I can, but if I have to get another vehicle, I will have to look elsewhere. Don't suggest a Kia Sedona as when I am parked side by side with one, it is a no contest as the differences jump out at you. I do miss the automatic door locks I had on my previous mini vans. So does my wife. I understand they are available as an add-on, but pricey. They must not be too costly at manufacturer or so many brands wouldn't include them. Being older people, we worry about car jackers and try and lock the doors before each trip, but sometimes forget. When we get into questionable areas, one of us will remember and lock the doors, but it gives one a fearful thought of just what could happen. This is not a chicken little attitude, but my / our review which you wanted, and hopefully, accept as meant. We love our tow Entourage's. more

Brett Harrison is the best 1/27/2014

I am a customer that likes to wait while my service is being done. Brett checks my car in right away and keeps me posted while i wait. Great customer service rep! more

carl 1/22/2014

very pleased timely and done well more

started out as a 0 and went to a 5 1/22/2014

Started out with them telling me I needed a new engine and then it was just a cracked plate and all was covered by warranty. Went from heart attack to ok now that sound more like it. more

great care for my wheels 1/22/2014

They found the problems, fixed them and came in under the estimate. What service! more


Awful visit 1/10/2014

The 2 attendants both appeared new, and neither seemed to know what they were doing. Very poor customer service skills overall. Very rude comments by female attendant with no clue about her job duties. Neither were tactful in their communication skills. Both very unprofessional and anxious. Previous experiences with past staff were much better. more

Servicing 1/4/2014

Friendly and prompt more
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Additional information
  • Hours: Monday - Friday 7:30 AM - 5:30 PM; Saturday 8:00 AM - 5:00 PM
  • Payments: Discover, Master Card, Visa
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